KM Software
MTAShare is MTA’s main innovation. It is a knowledge management software with unique features to modify knowledge management activities in large and medium-sized organizations. MTAShare is a web-based system that captures all kinds of knowledge packages, like lessons learned, suggestions, ideas, questions, and discussions from staff and teams, and evaluates and disseminates them to all passionate or dependent employees. All knowledge-workers have dynamic profiles with grades and medallions in key knowledge areas and compete to share knowledge to showcase their abilities to managers and colleagues. In one word, MTAShare becomes the organization’s knowledge treasure which circulates validated high-value content and also connects experts and expertise, and displays employees' masteries. MTAShare is an appropriate solution for organizational amnesia, talent hunting challenge, and repeated failures in organizations. Nowadays, MTAShare is under usage in more than 100 large-scale companies in Iran with more than 40000 active users. Some of them report more than %3000 in ROI based on this system.
The first Iranian KM Software
- The precise combination of tacit knowledge and explicit knowledge concept
- The precise combination of social networking and knowledge management
- Embedded evaluation techniques for validating knowledge packages
- Comprising of data mining and text mining for better performance
- Performed experiences in a variety of industries
- Complicating system for gamification as a great motivator for participants
- Visualization techniques to demonstrating knowledge map of team/organization
Great goals by using MTAShare
Using MTAShare 4.2 knowledge management software will help teams and organizations achieve the following goals:• Creating an organizational knowledge bank (process and project-oriented) with search capability;
• Complete the knowledge map and organizational experts;
• Strengthen effective knowledge-based organizational communication;
• Managing explicit and implicit knowledge based on the knowledge formation chain;
• Integration of organizational knowledge resources;
• Maximum use of knowledge in its lifetime;
• Effective monitoring of key knowledge areas;
• Dynamic reporting of changes in knowledge management performance indicators;
MTAShare’s Main subsystems
• Knowledge cycle management (registration, categorization, validation, access, and deployment);• Knowledge-based organizational social network;
• Motivation and gamification based on knowledge performance;
• Knowledge map and expert locator;
• Knowledge-Workers’ profiles;
• Reporting system;
• Specialized CoPs;
• Managing explicit knowledge;
• Communities of Practice (CoPs)
MTAShare motivation system
The use of various methods to motivate MTA Share users to share their knowledge have led to the formation of two complementary approaches to the issue of incentives:• Design a process to earn dynamic scores from the various functions of recording, sharing, and applying knowledge and turning it into colorful knowledge badges using gamification theories;
• Subsystem for calculating and allocating points or financial rewards with variable weighting based on the policy of the Knowledge Management team;
MTAShare Management and reporting capabilities
• User and content management capabilities;• Statistical reports on the status of knowledge, users, knowledge fields, and units;
• Elimination and retrieval of knowledge and documentation;
• Management of CoPs;
• Monitoring the production of users' content;
• Definition and management of units, knowledge fields, and projects of the organization;
• Adjust knowledge cycle and documentation settings such as times, weights, and intervals;
• Standardization of the ability to synchronize with other software of the organization;
In 2012, with the help of the District 10 Municipal IT Department of Tehran, the municipal knowledge management software of District 10 was launched. With the cooperation of MTA, the steps of recognition, identification of municipal knowledge fields, and defining knowledge processes were accomplished, and finally, knowledge management software was set up. Tehran’s District 10 Municipality is the first municipality in the country with this system and actively extracts and shares its employees' knowledge. Development of employees' public participation in organizational processes, development of learning at the employee level, avoidance of duplication, and reduction of costs are part of the results of launching this system
MIDHCO Holding began developing knowledge management in the early 1990s in collaboration with MTA. The implementation of knowledge management at MIDHCO began with a pilot project a...
Lack of human resources participation in knowledge management activities is recognized as one of the organizational challenges. Therefore, many organizations in the country face th...