The electricity and energy industry is a basic, knowledge-intensive industry. Consequently, the global market and the opportunities, threats, weaknesses, and strengths in this field increase the importance of knowledge management.
In this vast market, every day, there are new employees, new incidents, new learning opportunities, and new best practices in companies, which create are a great treasure of tacit and explicit knowledge. Many companies such as electricity, water, new energies, and other corporations are active, in these areas.
In electricity, we can mention regional electricity companies, electricity distribution companies, power plants, and Iranian electricity network management companies. Each of these companies and different and diverse fields of knowledge also has a geographical extent, which indicates the need to identify experts, identify the knowledge, share knowledge and reuse the product knowledge in each company and between companies.