The need to adopt a multifaceted approach (staff, process, leadership, and technology) to implementing knowledge management in an organization has made a Knowledge Management Total Solution a brilliant plan in this field. The total solution of knowledge management is designed and implemented to create organizational knowledge memory and procedures to acquire employees' knowledge during work processes by MTAShare. Nevertheless, it is not only a software implementation and other needs of complementary aspects l perform in this plan. The project includes a set of cultural solutions that make staff interested in sharing their knowledge while also teaching them how to present and record vari ...

MTAShare is MTA’s main innovation. It is a knowledge management software with unique features to modify knowledge management activities in large and medium-sized organizations. MTAShare is a web-based system that captures all kinds of knowledge packages, like lessons learned, suggestions, ideas, questions, and discussions from staff and teams, and evaluates and disseminates them to all passionate or dependent employees. All knowledge-workers have dynamic profiles with grades and medallions in key knowledge areas and compete to share knowledge to showcase their abilities to managers and colleagues. In one word, MTAShare becomes the organization’s knowledge treasure which circulate ...

If we consider organizations' experts as the most crucial source of organizational knowledge creation, we must find a way to identify and obtain this irreplaceable capital. Organizational experts are distinguished by characteristics such as work experience, professional and managerial authority, and accompaniment in the historical moments of the organization. These people are a valuable reference of your organization's lessons learned, which are easily forgotten upon retirement or any separation from the organization, and the organization deprives itself of a population of them each year. Documenting experts' experiences is a structured attempt to identify experts and their bes ...

Projects are one of the main and most valuable knowledge and lesson learned treasures in organizations. KM tools perform the knowledge cycle before, during, and after each task in a project in a more powerful way. Each project, in addition to its deliverable products or services as its primary output, also creates knowledge. Usually, the experiences and lessons learned during the project are not organized to be used in upcoming projects of the organization. In organizations where different projects are defined, project knowledge management tools and techniques can reduce the risk of repetition failures. Project knowledge management approaches at three stages before, during, and after the ...

Knowledge management (KM) is essential today for organizations to stay agile in a dynamic business environment; Thus, organizations are increasingly investing in knowledge management. Given that KM is a complex process that involves people, processes, and technology, a set of coherent and understandable principles and understanding of KM is needed to guide and implement it. Maturity is the process of developing an object, process, technology, or organization over time. In the case of organizations, KM maturity models (KMMs) systematically categorize patterns and guide managers' actions. Therefore, in knowledge management, maturity assessment is an effective process concerning the organiz ...

Knowledge management is a complicated process that is not able to impact on businesses without specified plan. In the nineties decade and at the beginning of the implementation of knowledge management in the world's top industries, knowledge management was seen as a set of discrete solutions KM Toolbox. However, after a while, it was observed that knowledge management's effectiveness should be used in advance and pay attention continuously and in proportion to organizational maturity is mandatory. This approach's prerequisite is to create a knowledge management path in a company as a knowledge management roadmap. The purpose of the roadmap is to ensure that we can reach the fin ...

Communities of Practice (COPs) share common issues, concerns, and interests and come together in meetings to deepen their knowledge and experience through interaction. It is one of the great advantages of MTAShare that manage this KM solution in form of intelligent forums. These associations are one of the most essential and efficient knowledge networks in the organization and are known as one of the best ways to share knowledge and experience between the organization's units and departments. In addition to their essential role in facilitating the exchange of individual experiences and their transformation into organizational knowledge, COPs are especially crucial in cases where the orga ...

Video Knowledge Documentation is an attempt to record lessons learned and share them via MTAShare.These lessons learned are either more relevant to the field of skills than knowledge or that can only be documented with images. Especially in industrial areas, some actions have many details that can be well conveyed in a video, and the text is practically incapable of conveying those dimensions. In other words, a few minutes of video, if created professionally and based on the method of documenting visual knowledge, can transfer much more experience than written texts. Also, because different viewers with different specializations can view the knowledge video, it provides a specific impression ...