Urbanization and sustainable urban management are considered to be the most critical factors for future cities. To implement comprehensive strategies for managing urban development based on social, environmental, and economic issues, city managers must use integrated frameworks to direct available resources. In the era of modern urbanization, urban management organizations such as municipalities face multifaceted problems. City managers must use mostly advanced systems to collect vast amounts of data and information.
A knowledge management system (KMS) promotes a knowledge-based urban planning process concerning sustainable aspects. The Knowledge-Based City (KBC) is an integrated framework for applying advanced management to the maintenance and development of urban management, and this integrated framework is in line with the benefits of using classical urban planning and sustainable development processes.
Knowledge creation and dissemination can also improve local government competence and efficiency, make urban planning more knowledge-based, and provide more knowledge about citizens (to better respond to them).
In today's era, local government networks need tools to manage their knowledge assets to build adaptive capacity to deal with existing complexity and uncertainty. Knowledge management in urban management is categorized through several topics:
• A discourse to digitize knowledge management in urban development;
• Network of social-spatial knowledge production factors;
• Use of KM in decision-making processes;
• The impact of knowledge management on actions, user interface with citizens and organizational results.