Tehran's 10th District's Municipality
Today, public services and the industrial and manufacturing fields have become more and more aware of the necessity and importance of implementing knowledge management solutions. Meanwhile, municipalities in all parts of the world have been among the first sectors to enter this field.
Tehran's 10th district's municipality, as the most densely populated urban district of Tehran, is involved in particular challenges and issues and produces many knowledge and experiences. In this regard, Tehran Municipality, District 10, has defined knowledge management as one of its work priorities and has selected MTA as the executor of the Knowledge Management Total Solution (KMTS).
Tehran's 10th district's municipality, as the most densely populated urban district of Tehran, is involved in particular challenges and issues and produces many knowledge and experiences. In this regard, Tehran Municipality, District 10, has defined knowledge management as one of its work priorities and has selected MTA as the executor of the Knowledge Management Total Solution (KMTS).
Sharifzadeh- CLO at District 10 Municipality
In 2012, with the help of the District 10 Municipal IT Department of Tehran, the municipal knowledge management software of District 10 was launched. With the cooperation of MTA, the steps of recognition, identification of municipal knowledge fields, and defining knowledge processes were accomplished, and finally, knowledge management software was set up. Tehran’s District 10 Municipality is the first municipality in the country with this system and actively extracts and shares its employees' knowledge. Development of employees' public participation in organizational processes, development of learning at the employee level, avoidance of duplication, and reduction of costs are part of the results of launching this system