Tehran's 10th District's Municipality

Tehran's 10th District's Municipality


Sensitivity and complexity of work near dense texture

District 10 of Tehran is a small, old, and densely populated area. And the municipality of District 10 is one of the most important municipalities of the 22 districts of Tehran which is greater in terms of work traffic and the volume of knowledge and experience produced during work processes. Therefore, at the beginning of 1991, the knowledge management project was placed on the managers' agenda as a vital priority.
Reduce the cost and risk of duplication and repetitive mistakes, minimize wastage and organizational knowledge due to relocation and change strategic policies, reduce the cost and time of access to knowledge and skills required by employees, accelerating the solution of problems and problems created during work processes and achieving gradual growth based on knowledge is one of the most important goals of implementing knowledge management in the municipality of Tehran's 10th district.
 

Together with the municipality of District 10 on a KM trip
From the very beginning, MTA, as an executor, stood next to the managers and employees of District 10 Municipality. In a stepwise project, serial tasks conducted like numerous interviews and field studies, knowing the current situation and critical areas of knowledge, the culture of knowledge sharing recognition, defining knowledge management processes, and subsequently, the establishment and customization of a Knowledge Management Total Solution, MTAShare, were performed. The Municipality of District 10 of Tehran has achieved significant results in reducing the risk and cost of repetitive mistakes, rework, and the departure and relocation of human resources by implementing the knowledge management platform.

National Iranian Gas Compan (NIGC)
Sadri- Former CHRO atNational Iranian Gas Company
Gathering, nearly 1,500 valuable knowledge packages from the 50 senior and expert managers of the National Iranian Gas Company, was a problematic but unique task that the executive team and experts did well.
Department of Transportation
Jafarpour- Former knowledge director of the Ministry of Roads and Transportation
The future of MTA in the field of knowledge management is very bright. This company has been an excellent initiator for knowledge management in Iran.
Tehran's 10th District's Municipality
Sharifzadeh- CLO at District 10 Municipality
In 2012, with the help of the District 10 Municipal IT Department of Tehran, the municipal knowledge management software of District 10 was launched. With the cooperation of MTA, the steps of recognition, identification of municipal knowledge fields, and defining knowledge processes were accomplished, and finally, knowledge management software was set up. Tehran’s District 10 Municipality is the first municipality in the country with this system and actively extracts and shares its employees' knowledge. Development of employees' public participation in organizational processes, development of learning at the employee level, avoidance of duplication, and reduction of costs are part of the results of launching this system
Holding MIDHCO

MIDHCO Holding began developing knowledge management in the early 1990s in collaboration with MTA. The implementation of knowledge management at MIDHCO began with a pilot project a...

Tehran Oil Refinery

Tehran Oil Refining Company, as one of the largest and oldest refineries in the country, started its knowledge management journey with MTA in 2008. Many were skeptical about the ef...

Shahid Bahonar Copper Industries

Lack of human resources participation in knowledge management activities is recognized as one of the organizational challenges. Therefore, many organizations in the country face th...